Business Model
The Greenhouse Interiors Shop is a drop-shipping business model, which means Greenhouse Interiors markets and sells items direct on behalf of the ‘artists/designers’ (Suppliers). Greenhouse Interiors confirms the sale via the online Shop then sends to each artist/designer an individual customer purchase order specifying the products, quantities and any other information (eg colour, sizes) along with your personal shipping information. The artist/designer then creates and/or packs the products and arranges for shipping via the Greenhouse Interiors authorised shipping suppliers.
Free* Shipping in Australia for orders over AUD $100
We offer free* shipping Australia-wide for retail orders over $100 AUD, except for Wholesale & Trade customers, a small handful of brands due to the oversized or fragile nature of their products, plus original artworks located in our Victorian showroom & gallery (Geelong). Please read the exclusions list below so there are no surprises. All shipping fees are marked at checkout.
For orders under AUD $100 a flat $10 shipping fee applies, plus any additional shipping fees subject to the brand exclusions* list below.
*Exceptions to Free Shipping in Australia
The brands which are excluded due to oversized and heavy products or very fragile items are - KAZ MORTON, FORMANTICS, SHUT UP & RELAX, THE CLAY SOCIETY (ceramics), ELECTRIC CONFETTI (neon lights), POTT PROJECT (lights), MARMOSET FOUND (vases). These brands have an additional shipping fee that is displayed on your shopping cart summary page before you finalise your purchase.
Original artworks located in our Showroom & Gallery will incur an additional shipping fee. You can collect the item in person (Geelong, Victoria), otherwise a set fee based on size will apply at checkout. All original artworks are professionally packed and shipped with appropriate insurance cover. Unfortunately these costs cannot be absorbed into the list price.
Shipping Returns
For shipping fees of returned items, please read the Returns Policy to understand the process and fees involved.
Worldwide Shipping
Greenhouse Interiors can organise a shipment quote for you, however it can sometimes be very cost prohibitive to ship bulky items oversees, which is why we say “maybe” and not “yes” to worldwide shipping. Contact us to organise a custom quote for shipping to your country.
International Duties & Taxes
For customers outside of Australia - additional duties and/or import taxes may apply to your order upon arrival into your country, depending on your local country tax and customs laws.
