Greenhouse Interiors Gift Voucher - Terms of Use


"Access PIN" means the 4-digit Access PIN printed on the back of the Gift Voucher;

"Greenhouse Interiors" means Greenhouse Interiors Pty Ltd ABN 87 156 025 580 of Barwon Heads, Victoria 3227;

"Gift Voucher" means the Gift Voucher that you have purchased or received via the Greenhouse Interiors website;

"Remaining Voucher Value" means, at any time, that portion of the initial value loaded onto your Gift Voucher which is unspent and can be accessed by using the Gift Voucher in accordance with these Terms of Use;

A reference to "we" or "us" is a reference to Greenhouse Interiors Pty Ltd;

A reference to "you" or "your" is a reference to the person who is in possession of the Gift Voucher at the relevant time for the purposes of these Terms of Use, or who authorises another person to do something with or to the Gift Voucher on their behalf.


This document contains the full set of terms of use governing your use of the Gift Voucher.

We recommend that you read this document carefully before using the Gift Voucher. If you have any questions or would like more information about your Gift Voucher, please email

Accepting the Gift Voucher and agreeing to these Terms of Use

By purchasing, redeeming or attempting to redeem a Gift Voucher, you:

  • accept and agree to be bound by these Terms of Use;
  • and acknowledge that you have read and understood our Privacy Policy 

Gift Voucher Inclusions & Exclusions



  • Gift Vouchers cannot be used to purchase additional Gift Vouchers.

Purchases exceeding the Gift Voucher value

Your Gift Voucher may only be used to make purchases up to the Remaining Voucher Value. If you wish to make a purchase for an amount that exceeds the Remaining Voucher Value, you must pay the excess using another payment method.

No cash advances

You cannot obtain any cash advance with your Gift Voucher or redeem your Gift Voucher for cash.

Validity and expiry of Gift Vouchers

Your Gift Voucher will be valid for use for twelve (12) months from the date of issue. Any balance that remains on a Gift Voucher will not be available for use after the Voucher’s expiry date and will transfer to Greenhouse Interiors property.

Lost or stolen Gift Vouchers

Treat your Gift Voucher like cash. Lost or stolen Vouchers will not be replaced or refunded.

Checking your Gift Voucher balance and transaction history

You can check your Voucher balance, expiry date and transaction history at any time by visiting your account on Greenhouse Interiors website, or if you purchased the Gift Voucher as a ‘guest’ you can contact the support team via email to verify your balance (support team –

Can I exchange my Gift Voucher?

You cannot exchange your Gift Voucher for a different brand, denomination or type of Gift Voucher or for another tender, cash or discount.

Can I cancel my Gift Voucher?

No, you cannot cancel your Gift Voucher.

Exchanging items purchased with a Gift Voucher.

Goods that are purchased solely, or in part with a Gift Voucher may be exchanged or returned subject to the exchange and returns policy.

Your Gift Voucher, your responsibility

You are responsible for the use and safety of your Gift Voucher. You are liable for all transactions on your Gift Voucher, except to the extent to which there has been fraud or negligence by us or by any of our employees.

Changes to Terms of Use

We reserve the right to change any of the terms contained in these Terms of Use at any time where the change is required:

  • To add or remove participating suppliers and/or where the Gift Voucher may be redeemed;
  • To add or remove goods or services which may be purchased with the Gift Voucher;
  • For infrastructural, systems, administrative or operational reasons or to prevent the occurrence of fraud or other unlawful or unacceptable conduct;
  • To comply with any contract, law, regulation or statute or order or judgment of any court, tribunal or other body having competent jurisdiction; or
  • Where we, acting reasonably, consider that it will not be to your detriment.
  • Changes to these Terms of Use will be updated at all times on the Greenhouse Interiors website.

Privacy and confidentiality

Our Privacy Policy explains how we handle the personal information that we may collect from you with respect to Gift Vouchers.

Force majeure

To the extent permitted by law, we will not be liable to you for any loss or damage (whether direct or consequential), nor be in default under these Terms of Use, for failure to observe or perform any of our obligations under these Terms of Use for any reason or cause which could not, with reasonable diligence, be controlled or prevented. These causes include acts of God, acts of nature, acts or omissions of government or their agencies, strikes or other industrial action, fire, flood, storm, riots, power shortages or failures, sudden and unexpected system failure or disruption by war or sabotage, and other acts or omissions of third parties.

Applicable law

These Terms of Use are to be construed and enforced in accordance with the laws of Victoria, Australia. Any dispute arising from your receipt or use of a Gift Voucher is exclusively subject to the jurisdiction of the courts of Victoria, Australia (including the Federal Court of Australia, Victoria Registry).

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